Friday, October 29, 2004
And the word "answer" is in quotes because I'm not sure this response constitutes an answer. JDate responded to my query. Dear Member, All profiles are active until a member decides to remove his or her profile from the site. As a member, you have the option to sort your search preferences by: New Members, Most Active, and Most Popular. If you have any further questions, please feel free to contact us any time at our toll free number: 1-877-453-3861. You can also reach us at: 1-323-836-3000. JDate.com Customer Care I posted a longer version of my letter to them yesterday, but then had to send this shorter version to JDate, because they only allow 500 characters of feedback. You sent me, among my matches, a guy WHO HASN'T LOGGED INTO JDATE SINCE NOVEMBER OF 2002. Why send out a profile of a member who is not active? Are all the profiles that were ever put up still floating out there unless their owners specifically delete them? When you claim over 500,000 members, does that include all the people who have ever registered, most of whom may not log in regularly? Even if they do, they may not be paying members and therefore unable to view messages anyway? What do you think, my readers? Is this an acceptable response to the question I sent them?